bd's Privacy Policy

Introduction About This Policy

Welcome to the bd Casino platform. The organisation operating the bdcasino.cam website ("bd", "we", "us") treats the privacy of your personal information as a top priority. This privacy policy describes what information we collect, why we collect it, how we use it, and what rights you have.

This policy is an integral part of bd's Terms and Conditions. By using our site you are considered to have accepted the terms of this policy. If you disagree with any part of this policy, please stop using the site and contact our support team.

This policy applies only to the bdcasino.cam website and its associated mobile applications. We are not responsible for third-party websites or services.

1 What Information We Collect

Various types of information are collected when you create an account, use the services, and carry out transactions on the bd Casino platform. The categories of this information are described below.

1.1 Registration and Identity Information

When opening an account we collect:

• Full name, date of birth, and nationality
• Valid government-issued ID details (National ID card or passport)
• Email address and mobile number
• Residential address
• Username and password (stored in encrypted form)

1.2 Financial Information

During deposit and withdrawal processes we collect the following information:

• bKash, Nagad, Rocket, or Upay account numbers
• Bank account details (where applicable)
• Transaction history and amounts
• Financial documents required for source verification

1.3 Technical Information

Information collected automatically while using the site:

• IP address and device identity
• Browser type and operating system
• Cookies and session data
• Time of site access, pages viewed, and navigation patterns
• Gaming history and betting records

1.4 Communication Information

When you contact our customer support, the content, date, and channel of that communication may be recorded. This is done to improve service quality.

2 Purpose of Using Information

bd uses collected information only for specific and lawful purposes. These purposes are clearly stated below:

We do not use your information for marketing or promotional purposes without your consent.

3 Disclosure and Sharing of Information

bd does not sell your personal information to third parties. However, limited information may be disclosed in specific circumstances:

3.1 With Service Partners

The minimum necessary information may be shared with payment processors (such as bKash, Nagad, Rocket), game software providers, and technical service partners to carry out operations. These partners are required to follow the same privacy standards.

3.2 Legal Obligations

Information may be disclosed when required by a valid court order, a lawful request from a law enforcement agency, or a financial crime investigation. In such cases we disclose only what is strictly required.

3.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the relevant parties. We will endeavour to provide advance notice in such cases.

4 Methods of Data Protection

bd has put in place a number of technical and administrative measures to ensure the security of your information:

4.1 Encryption and Secure Connection

All data transfers on the site are secured through SSL (Secure Socket Layer) encryption. Passwords and sensitive financial information are stored using industry-standard hashing — no staff member can read them directly.

4.2 Access Control

Access to user information is restricted to authorised staff only, and every access is logged. We conduct regular internal audits.

4.3 Server Security

The servers where data is stored are protected by firewalls and intrusion detection systems. Regular security assessments and vulnerability tests are carried out.

4.4 Response to Security Breaches

If a security breach is detected, we will notify affected users as quickly as possible and take immediate remedial action. Information about the nature, scope, and response to the breach will be communicated transparently.

5 Cookies and Tracking Technologies

The bd website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.

5.1 Cookies We Use

• Essential cookies: To maintain login sessions and ensure security
• Functional cookies: To remember your preferences and settings
• Analytics cookies: To review site usage and make improvements
• Performance cookies: To monitor site speed and stability

5.2 Cookie Control

You can turn off non-essential cookies from your browser settings. However, this may limit some site functionality. Essential cookies cannot be turned off as they are required for the basic operation of the site.

6 Data Retention Period

bd does not keep your information indefinitely. The retention period for information is determined by its purpose and applicable legal obligations:

• Account information: for as long as the account is active and for the legally required period after it is closed
• Financial transaction records: for the period required to meet legal requirements
• Customer support communications: for the period needed for issue resolution and quality improvement
• Technical logs: for a limited period for security review purposes

Once the defined period has passed, information is securely deleted or anonymised.

7 Your Rights and Controls

You have several important rights over your personal information, which bd respects:

7.1 Right of Access

You can find out at any time what information we hold about you. Contact our support team to request this information.

7.2 Right to Rectification

If any information we hold is incorrect or incomplete, you can request that it be corrected. This can be done through account settings or via the support team.

7.3 Right to Erasure

In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained for a defined period due to legal obligations.

7.4 Right to Object to Processing

You have the right to object to marketing communications or certain types of data processing. You can opt out of direct marketing communications at any time.

7.5 Right to Data Portability

You can request to receive your own data in a structured, commonly used format. Where technically feasible, we will fulfil this request.

8 Protection of Minors' Information

bd's services are intended only for persons aged 21 or above. We do not knowingly collect any information from minors. Age is verified at the time of account registration.

If we become aware that a minor has created an account, that account will be closed immediately and any collected information will be deleted. To learn more about responsible gaming, please read our Responsible Gaming page.

9 Third-Party Links and Services

Certain third-party technologies are used on our site to carry out operations, such as payment gateways and game providers. These services have their own privacy policies and we are not responsible for their data collection and use.

However, we ensure that our partner services follow industry-standard data protection practices. Privacy standards are an important criterion when selecting services.

10 Policy Changes and Updates

bd may update this privacy policy when necessary. For any significant changes:

• The "Last updated" date at the top of the policy will be changed
• A notice will be sent to the registered email address for important changes
• You may be informed of significant changes when accessing the site

Continued use of the site after changes will be considered acceptance of the updated policy. The latest policy will always be available on this page.

For more details on our overall service terms and conditions of use, see the Terms and Conditions page. For answers to common questions, read our FAQ.