For ages 21 and above

Responsible gaming guidelines at bd

Gaming is for enjoyment — not a source of stress or harm. bd always wants you to understand your limits and play safely and responsibly.

For ages 21 and above only

Let gaming be your entertainment

Before playing casino games or sports betting at bd, keep one thing in mind — this is not a guaranteed way to earn money, but a form of entertainment. The outcome of every game is entirely random and no strategy or experience can guarantee a win. Playing responsibly and setting your own limits is therefore the most important step.

bd believes a happy player is a responsible player. That is why we have built tools into our platform to help you stay in control. Detailed instructions on how to use these tools are set out in our Terms and Conditions — it is important to read them.

Please note: Betting and casino games are strictly for those aged 21 and above. Access to this site by minors is strictly prohibited. It is your responsibility to ensure that younger members of your household cannot access this site.

Gambling can sometimes become a habit that causes financial, family and mental health problems. If at any point you feel you are losing control, taking a break right away is the sensible thing to do. Our FAQ page has answers to various questions about account limits.

Control Tools

Each of the following features at bd can be used directly from your account. They help you play in a mindful and controlled way.

Deposit Limits

Set your own maximum on how much you deposit daily, weekly or monthly. This is the most effective protection against financial loss.

Financial Control

Session Time Limits

Decide in advance how long you will play in one session. Once the set time is up, the system automatically sends you a reminder.

Time Management

Temporary Account Suspension

If you need a short break, you can temporarily suspend your account for anywhere from 24 hours to a few weeks. You will not be able to log in until the break period is over.

Break Feature

Self-Exclusion

If you want to step away from gaming for a longer period, the self-exclusion feature lets you close your account completely for 6 months to 5 years. This cannot be cancelled during the period.

Long-Term Protection

Gaming History Review

You can view your full deposit, withdrawal and game history at any time. This helps you analyse your own spending patterns.

Transparency

Reality Check

At set intervals, a message will appear reminding you how long you have been playing and how much you have spent.

Awareness

Warning Signs

If any of the following signs appear in your behaviour, take a break from gaming and speak with someone close to you or seek professional support.

  • A repeated urge to play to recover losses, and being unable to stop.
  • Spending your salary, savings or household money on gaming and falling into financial difficulty.
  • Hiding your gaming from family or friends, or lying about it.
  • Feeling restless, irritable or unable to sleep when you cannot play.
  • Spending long hours gaming at the expense of work, studies or family responsibilities.
  • Taking on debt or borrowing money to fund gaming.
  • Being unable to stop after a loss and continuing to place larger bets.

Tips for Healthy Gaming

Set a budget

Allocate a fixed amount specifically for gaming and do not go beyond it.

Set a time limit

Decide how long you will play before you start — set a timer on your phone.

Play for fun

Think of the process of playing as the enjoyable part, not winning.

Take breaks

Avoid playing for long stretches without stopping. Get up occasionally, drink some water, take a walk.

Do not bet on emotions

Avoid playing when you are angry, upset or have been drinking.

Be open with your family

Talk openly with your family about your gaming rather than keeping it hidden.

Where to Get Help

bd Live Chat

Speak in Bengali through bd's 24/7 live chat support. Get immediate help with account limits or self-exclusion.

24/7 Support

Email Support

Alongside live chat, the bd support team also responds in Bengali and English by email. Contact address:
[email protected]

Email Support

Family and Friends

Share the problem with a trusted family member or friend. Rather than keeping it hidden, reaching out to someone close is the first step toward resolving the issue.

Personal Support

Professional Counselling

Speak with a mental health specialist or addiction counsellor. In Bangladesh, it is possible to receive free professional support by visiting a mental health department.

Professional Services
For parents: If there are minors in your household, use parental control software on your devices. If you have any concern, contact the bd support team — we can verify accounts if needed.

bd's Commitment

As a responsible platform, bd does not simply provide a place to play — it makes player protection its highest priority. Visit our About Us page to learn how we have built this platform and what steps we are taking for the well-being of our players.

Read our Privacy Policy to learn more about our security measures, data protection practices and how player data is used. We do not collect information from minors and do not allow any minor to open an account.

Responsible Gaming FAQ

Yes, at bd you can set your own daily, weekly and monthly deposit limits. These limits can be activated at any time from your account settings. Reducing a limit takes effect immediately, but increasing one requires a waiting period.

When you activate self-exclusion, your account is completely closed for the chosen period — you can select anywhere from 6 months to 5 years. During this time, logging in, making deposits or playing will not be possible. There is no way to cancel before the period ends. To activate this feature, contact bd via live chat or email.

If you cannot stop, keep playing to recover lost money, spend household funds on gambling, or hide it from your family — these are possible signs of addiction. Feeling restless or irritable when you cannot play is also a warning sign. In these situations, stop playing and speak with a family member or a professional counsellor.

No. Opening an account, making deposits and taking part in any game or betting activity at bd is only for those aged 21 and above. If age verification fails, the account may be closed at any time and there may be complications in recovering deposited funds.

A cooling-off period is short-term — from 24 hours up to a few weeks. Once it ends, the account can be used normally again. Self-exclusion is long-term — from 6 months to 5 years — and cannot be cancelled before the period ends. If the problem feels serious, self-exclusion is the right step.

bd's support team is active 7 days a week, 24 hours a day. Click the live chat option on the site to speak directly in Bengali. To contact by email, write to [email protected]. Any request related to account limits, cooling-off or self-exclusion will be processed promptly.

Learn More

Terms and Conditions

Read bd's full terms and conditions of use — guidelines covering every step from opening an account to playing.

Privacy Policy

Learn how bd keeps your personal information secure and how it is used.

About Us

Read about how the bd platform was built and what steps are being taken for player well-being.

FAQ

Find detailed answers about accounts, payments, bonuses and security on the FAQ page.